Price Match Policy
At Fountains USA, we want you to feel confident in your purchase. If you find the same item at a lower price from an eligible competitor, we’ll do our best to match or beat it!
How to Request a Price Match:
To qualify for a price match, provide us with:
- The product name, SKU, and configuration options (if applicable).
- The competitor’s total price, including taxes, shipping, and handling.
- A link to the competitor’s website where the item is listed.
- The purchase date of the comparison.
💡 Remember: Our prices already include 100% FREE SHIPPING and no taxes outside of NC—so be sure to compare the final checkout price!
Price Match Restrictions:
- The item must be new, not used, refurbished, or pre-owned.
- The item must be in stock and not a pre-order or liquidation sale.
- Competitor promotions like rebates, BOGO offers, or clearance sales do not qualify.
- The competitor must be an authorized online retailer (not a physical store, auction site, or discount marketplace like eBay, Overstock, etc.).
- Price match calculations include item price, sales tax, shipping, and handling.
🔹 Please Note: We reserve the right to decline a price match if the competitor’s price is below feasible market value due to special promotions, clearance events, or liquidation pricing.
For price match requests, contact our customer service team—we’re happy to help!