Cancellation Policy
At Fountains USA, we allow order cancellations within 24-48 hours of purchase. If you need to cancel, please contact our customer service team as soon as possible.
- If your order has already shipped, it cannot be canceled. You may need to follow our Return Policy instead.
- If your order has entered production, a 15% restocking fee will apply.
🔹 Custom, made-to-order, or personalized items cannot be canceled or returned, as they are uniquely crafted for you.
For assistance, reach out to our customer support team.