At Fountains USA, we allow order cancellations for Smart Solar fountains within 24 hours of purchase. If you need to cancel, please contact our customer service team as soon as possible at sales@fountainsusa.com so that we can cancel your order before it is processed.
- If your order has been processed, a 15% restocking fee will apply.
Return Policy
Solar Fountains and Birdbaths: We want you to be completely satisfied with your purchase. If you need to return your fountain, you may do so within 14 days of delivery; however, you will be responsible for all return shipping costs and a 15% restocking fee will apply.
If your fountain arrives damaged, please contact us immediately to determine if a replacement should be issued.
For any return inquiries, please contact our support team for further assistance.
For any warranty claims or inquiries, please contact our support team at support@fountainsusa.com